Work order statuses
- Last UpdatedOct 08, 2025
- 1 minute read
There are two categories of work order status: its overall status, and its jobs-related status.
Overall Status
This is the status of the overall work order. The system automatically controls the overall status until it reaches Completed.
The overall work order statuses are:
Released
Indicates that the work order is complete and ready for release.
Started
Indicates that the work order is in progress.
Completed
Indicates that the work order is complete and delivered to the customer.
Closed
Indicates that the work order is stopped or interrupted due to some reason. The work order cannot be edited if the work order status is Closed.
Jobs-Related Status
The jobs-related status of the work order is determined by the status of its member jobs. See Job States.
The jobs-related status of the work order is derived based on the first condition that satisfies the following order:
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If there is a job running, the work order status is Running.
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If all the jobs are completed or canceled, the work order status is Complete.
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If there is any one on-hold job, the work order status is On Hold.
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If there is any one suspended job, the work order status is Suspended.
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If there is any one ready job, the work order status is Ready.
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If none of the above conditions are true, the work status is New.