Unlock Grids Locked by Excel Imports
- Last UpdatedOct 31, 2025
- 1 minute read
A grid cannot be imported into from Excel by more than one user a time. The grid will be locked to other users during the import process. However, if an import process is interrupted unexpectedly, for example, by a server problem, a power cut, the grid may remain locked. A facility is therefore provided to unlock grids locked by Excel import processes.
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Select Project > Unlock Excel Import. The Unlock Excel Import window is then displayed:

The window lists all grids currently locked due at an Excel import process.
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To unlock a grid, select it and click Unlock.
Only one grid can be unlocked at a time.
A message is then displayed warning the user that if the import is still ongoing, duplicate records could be created in the database by additional imports to that grid.
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Click Yes to confirm the unlocking of the grid.