ControlHMI Alarms Not Displaying

If Foxboro Evo ControlHMI alarms are not displaying in the process alarm summary window there is a workaround the following document:

• Foxboro Evo Process Automation Control HMI Application User’s Guide (B0750AQ)

On some secured systems with a restored PDCs, the group policies may not be properly setup. This will prevent the Alarm Server from creating necessary files needed for querying the alarm database for new alarms.

Note: Verify that this is the issue causing the problem before implementing the workaround.

1. Verify that "AlarmServer.exe" is running in the Task Manager.

   1. Open WindowViewer and make sure the Control HMI is running.

   2. Press Ctrl-Alt-Delete and select open Task Manger.

   3. Check "show Processes for all users".

   4. Go to Step 2 if the AlarmServer.exe is running.

2. Verify if Alarm Server could not create runtime files.

   5. Open Windows Explorer.

   6. Browse to C:\Program Files(x86)\Invensys\InFusion\View\AlarmServer.

   7. Verify if "aaStartup.ini" does not exist.