Installation Issues

941115

When you install Recipe Manager Plus 2017 SP1 (v4.1) on a computer where Wonderware System Platform 2017 is already installed, ArchestrA IDE is not able to connect to the pre-existing Galaxy or create a new Galaxy.

Workaround: Do the following:

In the Registry Editor, under the "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\aaGR\" location, delete the Key "DependOnService" which has the value "ArchestrADataStore32"

Also, delete the Key "DependOnService" from the HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\aaGR and HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aaGR location.

928779

When you install Wonderware System Platform 2014 R2 on a computer where Recipe Manager Plus 2017 SP1 (v4.1) is already installed, a list of warnings related to Galaxy repository browser service appear in the SMC logger.

Workaround: After you install Wonderware System Platform 2014 R2, add the 'ASBSolution user group to Security ->Logins of the SQL and restart the computer.

928776

When you install Wonderware System Platform 2014 R2 SP1 on a computer where Recipe Manager Plus 2017 SP1 (v4.1) is already installed, an error message “Unable to add 'ASBService' user account to the 'aaAdministrators' group” appears.

Workaround: Do the following:

1. Before you install Wonderware System Platform 2014 R2 SP1 on a computer where Recipe Manager Plus 2017 SP1 (v4.1) is already installed, create a new user called 'ASBService'.

2. Add the NT SERVICE\AsbServiceManager user to all the groups where ASBService user was present once you install Wonderware System Platform 2014 R2 SP1.

L00139911

Recipe Manager Plus v3.0 adds ArchestrA Service Bus (ASB) to Windows Add/Remove Programs. Uninstalling ASB breaks ASB configuration and connectivity for Recipe Manager Plus. Uninstalling ASB from a system where Wonderware System Platform also is installed is known to cause issues with ASB configuration and connectivity for System Platform.

There are three scenarios where this occurs:

• Scenario 1: With Wonderware System Platform 2014R2 SP1 and Recipe Manager Plus v3.0 installed on the same system, uninstalling ArchestrA Service Bus from Windows Add/Remove Programs breaks Recipe Manager Plus access to ASB services. Wonderware System Platform is unaffected.

• Scenario 2: With Wonderware System Platform 2014R2 Patch 01 and Recipe Manager Plus v3.0 installed on same system, uninstalling ArchestrA Service Bus from Windows Add/Remove Programs will break Application Server ASB. ASB services can continue to function in Application Server only until the machine is rebooted.

• Scenario 3: With Wonderware System Platform 2014R2 Patch 01 and Recipe Manager Plus v3.0 installed on same system, uninstalling Recipe Manager Plus from Windows Add/Remove Programs will leave ASB in place in Add/Remove Programs. Wonderware System Platform functions normally, and there is no impact to ASB components.

  Workaround: Do the following steps to repair scenarios 1 and 2. No workaround is required for scenario 3.

  3. Install ASBFramework by running ASBFrameworkInstall.msi from CD RecipeMngrPlus\InstallFiles\CD-ASBFramework\InstallFiles.

  4. Open the command prompt in Administrator mode. 1.Execute: C:\Program Files (x86)\Common Files\ArchestrA\Services\ASBInstall.exe upgrade

  5. Execute: C:\Program Files (x86)\Common Files\ArchestrA\Services\PostASBInstall.exe upgrade.

L00130847

If you reconfigure Recipe Manager Plus on a computer where Wonderware Information Server is uninstalled, an error message appears in Configurator and accessing the Recipe Manager Plus web application fails. This is because after you uninstall Wonderware Information Server, the currently logged in user's 'sysadmin' role is removed from the SQL Server system administrators group.

To resolve this issue, add the same user account to the system Administrators role in SQL Server:

6. Start SQL Server Manager.

7. Expand Microsoft SQL Servers, expand the server group, expand the appropriate server, and then expand Security.

8. Right-click the User Login, and then click Properties.

9. Click the Server Roles tab.

10. In the Server Role list, click to select the Security Administrators check box. Click OK.

11. Exit SQL Server Manager.

You will then be able to configure Recipe Manager Plus to use Windows Authentication security and access the web application successfully.

L00132009

The destination folder during the upgrade of Recipe Manager Plus while showing the default destination (C:\Program Files (x86)\Wonderware\) installs the upgrade using the custom path that the user defined.

You can ignore the location shown and continue with the installation.