AVEVA Recipe Management Website Login Issue when Transport Layer Security (TLS) 1.0 is Disabled

Issue: You cannot login to AVEVA Recipe Management website if TLS 1.0 protocol is disabled.

When the keys for TLS 1.0 protocol are set to 0 in the registry path Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols and when you try to login to AVEVA Recipe Management web page, below error message is logged:

You do not have permission to access site.

Workaround:

To overcome the Login issue when TLS 1.0 protocol is disabled, follow the steps below:

1. In the Registry Editor window, navigate to the path
   HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319

2. Create a new key SystemDefaultTlsVersions of type DWORD (32) and set its value to 1.

3. Create another key SchUseStrongCrypto of type DWORD (32) and set its value to 1.

   

4. Create similar keys under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319

   

5. Restart the machine.