RtReports application pools and service accounts

The RtReports installation creates three application pools. The application pools run under Windows service accounts that have appropriate access permissions across the PI System:

• RtReports Admin App Pool runs the Administration website, located at: https://webserver/RtReports/admin/admin.aspx.

• RtReports App Pool runs the main RtReports application and https://webserver/RtReports.

• PICR App Pool runs the trends generation for the reports.

The RtReports application pools run under the RtReports service account. This is the account that RtReports uses to connect to PI AF Servers. For client users to see AF data, the RtReports account needs appropriate access to the servers.

When you install RtReports, the installation kit by default sets the App pools Identity to use Network service. The RtReports service account in this configuration is the server machine Active Directory account. Typically, this account is domain\account name.

For security reasons, OSIsoft recommends that you instead create a domain account for the RtReports:

1. Change the RtReports App Pools Identity to a dedicated domain account. See Create a service account for RtReports.

2. Configure the application pools to run under this account. See Configure RtReports application pools to use the RtReports service account.