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AVEVA™ Point Cloud Manager

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Technical Support

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  • Last UpdatedOct 14, 2025
  • 1 minute read

Online support and more information about Point Cloud Manager should be requested through https://softwaresupport.aveva.com/.

To aid fault diagnosis, please include the following information when contacting Point Cloud Manager Support:

  • Urgency

  • Full version number of Point Cloud Manager

  • Information about supported CAD packages being connected to (including full version number)

  • Point Cloud Manager log files. To obtain these, go to File > Home and select Copy Log Files. This copies a series of 5 text files to the location of your choice. These will be called LFM_RunA.log - LFM_RunE.log. Please send all 5 files.

AVEVA Point Cloud Manager Upgrades

To download the latest version of the software, visit the Product Hub at the link below:

https://softwaresupportsp.aveva.com/#/producthub.

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