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AVEVA™ Point Cloud Manager

Access projects offline

  • Last UpdatedAug 14, 2025
  • 4 minute read

Viewer users can take their projects offline for site visits, client meetings or anywhere a reliable internet connection is not available. This means that a time-limited snapshot of the project and up-to-date markups/measurements can be quickly and efficiently downloaded to a compatible mobile device or netbook/laptop. When finished, this project can either be discarded or synchronised back to reflect any new changes made while on site.

To prepare an offline session:

  1. Open the project on the device being taken to site (wired/Wi-Fi connection required).

  2. Select the Menu options button from the application title bar, hover over Offline and select Create Session. If this button is not visible, then you do not have the required permissions to go offline. These permissions can be added by your Project Administrator.

  3. Select the scans needed for review from the list provided on screen and press Next. Be aware that the amount of data that can be downloaded is limited by your Internet Browser.

    List of scans selected for a review

    For large projects that need to be accessed in their entirety, an option of downloading compact images is available. The visual degradation of the images is not immediately obvious, but this will offer more efficiency with respect to storage. It is still possible to create Markups and measurements using compact images whilst offline.

    Options to download compact images and a local copy of the Viewer PDF

  4. To save a local copy of the Viewer PDF to the selected device for use while offline, select the Download AVEVA™ Point Cloud Manager - Viewer help manual option.

    The number of days the offline session is valid for should also be specified. The maximum limit for this field is set by the Project Administrator in AVEVA Point Cloud Manager.

  5. Select Start to begin the download process. This automatically takes copies of all associated floorplans. Please note it can some take time to take projects offline.

Access an offline session

When the download process is complete, the user can access the offline session by going to https://viewer.pointcloudmanager.connect.aveva.com when offline.

The Offline Mode tab is displayed. This shows the project name and the time remaining until the offline session expires.

Select Open to access the offline session.

Pop-up displaying offline mode

A pop-up is temporarily displayed at the top of the Viewer interface stating that you are now offline.

You can now interact with your offline session – you can view floorplans, open BubbleViews, view existing markups/measurements and create new markups and measurements (except for pipe diameter measurements).

When you are back online, you can access the online instance of the project as normal. See Access Viewer projects.

Sync markups and measurements when back online

If site markups or measurements were created while offline, users can synchronize the project when a suitable internet connection is made.

To do this:

  1. Access the online instance of the project as normal. See Access Viewer projects.

  2. When logged in to the online instance of the project, go to Menu options at the top-right of the Viewer interface.

    Menu options on the Viewer interface

  3. From the Offline menu, select Load stored session.

    Offline menu options on the Viewer interface

  4. Then from the Offline menu, select Sync back online.

  5. To begin the Sync process, select Next. A progress bar is displayed to show the sync is in progress.

  6. When the sync process is complete, a successful message is displayed. Select Done to be taken to the online instance of the project which will now contain the Markups and measurements that were created whilst offline.

    Delete an offline session

    If you wish to delete your offline session, go to Options > Offline and select Delete Stored Session. Confirm that you wish to delete the offline session.

    Help

    To view or download the Point Cloud Manager Viewer PDF, select the Help menu.

    Help icon to download the Viewer PDF

    Change projects

    To switch between projects, select the Change project icon on the title bar and select a project from the list.

    Change project icon on the Viewer title menu

    You will then be able to view your project within Viewer.

    Project Administration

    Selecting the Project Administration option will open a separate tab in your browser and take you to the Project Administration page.

    For information on how to use the Project Administration page, see Get started with project page administration.

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