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AVEVA™ Point Cloud Manager

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Troubleshooting

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  • Last UpdatedJul 12, 2024
  • 1 minute read

Software support problems may be quickly resolved if log files are sent when a problem is encountered.

When requested to do so, please produce the Point Cloud Manager log files and email pcm.support@aveva.com.

This assists in reviewing the recent work processes after a reported fault condition.

To create a log file:

  1. Select File > Home > Copy Log Files. This brings up a browser window.

  2. Browse to select a destination directory to receive the files.

  3. Email pcm.support@aveva.com.

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