Install PI Notifications Service
- Last UpdatedNov 04, 2025
- 3 minute read
- PI System
- PI Server 2018
- PI Server
Before you begin make sure the following prerequisites are met:
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The computer that PI Notifications Service will be installed on meets all system requirements. See System requirements for PI Notifications Service 2018.
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If you plan to integrate notifications with PI Vision, you must have the fully qualified domain name for the computer where AVEVA PI Vision is installed. If you plan to use AVEVA PI Vision for acknowledgment, you must configure basic authentication or Kerberos-based authentication for that computer.
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Install Microsoft Edge WebView2 for screenshots if you plan to use the screenshot feature in PI Notifications.
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Install PI AF server. A connection is required to PI AF server to complete the installation. We recommend adding additional individual features after PI AF server has been fully setup.
Use the PI Server install kit to install PI Notifications Service. This section provides details specifically on installing PI Notifications Service through the install kit.
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Go to the directory where you downloaded the PI Server install kit, and double-click the setup file to launch the installation.
The Welcome window appears.
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Click Next.
The Feature Selection window appears.

The PI Server install kit provides a simple and easy-to-use UI that provides selectable Server Roles to choose from for your installation. These Server Roles automatically select the PI components necessary to install a typical deployment of the PI Server feature you select. Alternatively, you can click the Individual Features tab to manually select and customize your installation of any PI Server feature(s) to meet your deployment requirements.
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In the Server Roles tab, select PI Notifications Service.
A list of components to be installed is displayed in the Summary panel.
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Click Next.
The AF Server window appears.
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Enter the PI AF server name to associate with PI Notifications Service.
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Click Next to proceed with the setup.
The Notifications window appears.
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Specify the SMTP Server with port number, Backup SMTP Server with port number and From Email Address to configure for PI Notifications Service.
The default port number for the SMTP server is 25. Specifying a backup SMTP server is optional. For From Email Address, you can enter any address but the address must be in the format name@domain.com.
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Click on the Use TLS checkboxes to enable TLS encryption for the SMTP server or backup SMTP server connection. Specify the PI Vision Server URL address to integrate PI Notifications Service with AVEVA PI Vision.
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Click Next to proceed with the setup.
The Service Accounts window appears.
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Specify the service account for PI Notifications Service.
Select the default account NT SERVICE\PINotificationsService or specify a different service account. If the AF Server is remote to PI Notifications Service, then you must use a domain account or a Managed Service Account because the service account credentials will be mapped to the Notifications identity on the AF Server. If your computer is in a Workgroup the installation must be run silently and additional steps might be necessary to guarantee that PI Notifications Service has access to AF Server. Since PI Notifications Service also needs read access to PI Points, a domain account or Managed Service Account may also be desired for configuring Windows integrated security in PI Data Archive.
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Click Next to proceed with the setup.
The Summary window appears, listing the selected features and version numbers scheduled for the installation.
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Click Install.
The Installation Progress window opens.
The Complete window opens when the installation is complete.
Note: If you cancel the installation before it is complete, the PI AF SQL database might have already been created and you will need to remove the database manually.
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Click Close.
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Optional. Run the migration tool.
Run the PI Notification Migration tool if you have existing legacy notifications that you want to migrate to notification rules. The migration tool can be launched from PI System Explorer only if PI Notifications Service is installed on the machine; the PINotificationsMigrationTool.exe command is located in the %PIHOME64%\Notifications directory.