Select the reason description

Click the ellipsis button in the entry’s Reason Description column or next to the Reason Description box in the entry's Properties window.

The Reason Code dialog box appears.

Because descriptions can be the same for reasons in different groups, both the reason group and reason description are provided to indicate unique reason codes.

Select the reason code to be used, and then click OK.

The selected reason code is added to the entry in the grid and the Properties window.