Acknowledge Alarms

When an operator acknowledges an alarm, it indicates that they have viewed the alarm and accepted responsibility for resolving it. The appearance of the font used to describe the alarm will change to let others know that the alarm is already being investigated.

Acknowledge alarms in a Situational Awareness project

Alarms can be acknowledged during runtime in the following locations:

• Active Alarms page (see Default Alarm Pages)

• Hardware Alarms page (see Default Alarm Pages)

• Active Alarms Zone (UHD4K projects only)

• Top 5 Active Alarm list on the Header Bar

• Information Zone Alarms tab.

To acknowledge a selected alarm:

1. In an alarms list, right-click the alarm that you would like to acknowledge.

2. Select Acknowledge from the menu that appears.

   

Acknowledge alarms in a project based on the SxW templates

Alarms can be acknowledged during runtime on the following alarm pages:

• Active Alarms

• Hardware Alarms.

To acknowledge selected alarms:

3. On the Active Alarms or Hardware Alarms page, right-click the alarm(s) that you would like to acknowledge.

4. Select Acknowledge from the menu that appears.

   

To acknowledge all alarms on a page:

5. Select Acknowledge Page on the page Command Bar. You can just click on the Command Bar button, or select the command from the button's drop-down menu.

   

Acknowledge alarms in a project based on the Tab Style templates

Alarms can be acknowledged during runtime on the following alarm pages:

• Active Alarms

• Hardware Alarms.

To acknowledge selected alarms:

6. On the Active Alarms or Hardware Alarms page, right-click the alarm(s) that you would like to acknowledge.

7. Select Acknowledge from the menu that appears.

   

To acknowledge all alarms on a page:

8. Go to the Action tab and click on the Acknowledge Page button.

   

   If the Action tab is not available, it means the page was created using an early version of the alarm page template. If this is the case, the Acknowledge Page command will available via the Control Tasks panel.

   

Acknowledge alarms in a project based on a standard template

Alarms can be acknowledged during runtime on the following alarm pages:

• Active Alarms

• Hardware Alarms.

To acknowledge an alarm:

9. Place the cursor over an alarm and press the Enter key.

To acknowledge all alarms on a page:

10. You can acknowledge every alarm on a page by clicking on the Acknowledge All Alarms button.

    

Note: In projects based on the SxW or Tab Style templates, the ability to acknowledge alarms may be restricted by the privilege level set in the parameter [Privilege]AckAlarms.