Checking Connectivity

If you have any trouble connecting remotely to Plant SCADA Access Anywhere, you can connect to a Plant SCADA Access Anywhere demonstration on the following site:

https://engage.aveva.com/operations-control-demonstrations-thank-you.html

After registration, locate the Plant SCADA demonstration page and use the Plant SCADA Access Anywhere link to navigate to the demo site. Before you login, you will need to go to the Plant SCADA Access Anywhere client settings and turn off Enable SSL encryption for remote session.

If the demo site appears and you can successfully launch Plant SCADA, the browser is compatible with Plant SCADA Access Anywhere.

If the demo site works, verify that the following are true for your own system:

• You can locally connect at the Plant SCADA Access Anywhere node itself by using a browser listed in the Supported Browsers section.

• The Plant SCADA Access Anywhere service is running.

• Windows Firewall is configured correctly.

• The Plant SCADA Access Anywhere port between your browser and the Access Anywhere environment is available. The default port is 8080.

• A trusted certificate may be required for the Plant SCADA Access Anywhere Secure Gateway or the Plant SCADA Access Anywhere Server.

• Verify network connectivity.

• Verify that the client device can reach the Access Anywhere Server or the Access Anywhere Secure Gateway node. The Ping and Traceroute commands are useful in a Windows-based system. Third party tools exist for certain mobile devices to provide equivalent functionality. If you cannot reach a node by name, try using its IP address.