Enable a specific person to be recipient

When approving work items, there are two options:

• Anyone in the recipient role can be notified.

• A specific person in the recipient role can or must be notified.

• The recipient will be notified by one or more methods that are configured. They will be alerted through My Actions in the Web application, and by e-mail, if configured.

Enable selected person to be recipient for workflow action

1. On the Tools menu, point to System management and click Entities and workflow.

2. On the Maintenance of entities and workflow window, right-click an entity and click Workflow actions.

   

   The Workflow actions window opens.

3. Select a workflow action in the table.

4. Under Person, select one of the options.

   • is required - Selecting a specific person to notify is required.

   • is optional - Selecting a specific person to notify is optional.

   • cannot be selected - A specific person cannot be selected.everyone in the recipient role will be notified.

     

5. Click Save on the main toolbar.