Identify incomplete Downtime records

Under certain conditions, Downtime records may appear highlighted in different colors to bring them to your attention. This is due to the introduction of business rules in Studio that enable validation to be performed on records. You may want to correct invalid values or fill in missing data such as cause codes, classifications, or effects to remove the highlighting from the record.

There may be different highlighting for different records to indicate different conditions. A business rule can be configured to have a specific background color and text color.

If multiple conditions apply to the same record, resolve each of the conditions to remove highlighting from the record.

In addition to Downtime highlighting, you may also see threshold highlighting applied to certain fields of a record.

Resolve a highlighted record

1. Double-click the highlighted record.

2. On the Details dialog box, read the explanations given in the Explanation area.

   

3. Correct any issues that appear in the Explanation area.

4. Save and close.

For each issue that you fix, that particular highlighting color disappears. If there are multiple conditions on the same row, the color may be replaced by another color until you resolve that issue also. When every issue is resolved, the row appears in white (except where fields have threshold highlighting applied).

Note If you have difficulties satisfying the business rules or have questions about them, contact your administrator.

Related topics

• Edit details of Downtime event

• Add a Downtime event manually

• Confirm a Downtime event