Work with Knowledge

Knowledge enables people to capture knowledge about a process through online diaries and document links.

Getting Started

• Overview of Knowledge

• How to set up Knowledge

Concept topics

• About Knowledge

Knowledge configuration item

• Configure the Knowledge configuration item

• About Knowledge standard fields

Reporting points

• Add and configure a Knowledge reporting point

Fields to collect data

• Add a Knowledge custom field

Conditions for data capture

• Add and configure a Knowledge capture condition

Knowledge library

• About Knowledge Library

• About Knowledge diary

• About Knowledge documents