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AVEVA™ Production Management

History recovery: The tool throws a timeout error when uploading data

History recovery: The tool throws a timeout error when uploading data

  • Last UpdatedAug 15, 2024
  • 1 minute read

When performing a history recovery process, if the chunk size you specified returns too much data and causes a timeout error in the log file (HistoryRecovery_<YYYYMMDD>.txt) similar to the following:

{"Timestamp":"2024-08-09T12:44:54.7586757+10:00","Level":"Error","MessageTemplate":"Recovery operation Recovery-0-2024-08-09T12:41:53 couldn't finish in time.","Properties":{"SourceContext":"DataCurator.HistoryRecovery.MainViewModel"}}

For information on where to find history recovery log files, see History recovery for on-premises data.

Resolution

Reduce the chunk size to a smaller value, such as 1 hour.

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