Log management

Access the Logger Console

1. Select the user icon or App bar menu at the top-right of the application window.

2. Select Logger.

Log message categories

The system logs messages under the following categories to identify the type of information:

• Information - This type of message is preceded by a lower case 'i'. It indicates messages containing general information about the events being logged. Each message of this type has four parts - the event description, module generating the event, machine name, and the date and time of the event.

• Warning - This type of message is preceded by a question mark '?'. It indicates messages containing warning notes to the users about the events being logged. The structure is the same as Information messages.

• Error - This type of message is preceded by an exclamation mark '!'. It indicates errors that occurred during execution. The messages of this type have the four parts found in the other two message categories. In addition it has the 'Exception Stack Trace', which occurs before the machine name and date/time. The stack trace typically contains the keyword Source, which helps trace the origin of the error.

• LogConfirmation - This is prefixed with 'c', and displays confirmation messages for successful operations.

The messages displayed in the Logger Console depend on the configured log level. For more information, see Configure log levels in Diagnostics.

Live Logger

The Live Logger listens to runtime log events, stores recent log entries in memory, and displays them in real time in a web grid. It is primarily used for monitoring ongoing system activity.

Note: Only users with Administrator privileges can access the Live Logger.

Features

3. Displays log entries as they occur.

4. Filter logs by:

   • Message text

   • Message type (Information, Warning, or Error)

5. Allows you to temporarily pause live updates and resume them as needed.

6. Clears the currently displayed logs from the grid (does not delete stored logs).

7. Exports the currently displayed logs to an .xlsx file.

   Note: Only the logs currently visible in the grid (including applied filters) are exported.

8. Advanced view - The Advanced option toggle enables additional log details. When enabled, the following extra fields are displayed:

   • Module

   • Assembly version

   • Process

Important: If a large volume of logs is generated, system performance may be affected. In such cases, limit the number of displayed logs or refine filters before exporting.

History Logger

The History Logger allows administrators to retrieve historical logs stored on disk, filter logs by repository and date range, and export filtered logs to Excel. It provides a structured interface for reviewing past system activity.

Note: Only users with Administrator privileges can access the History Logger.

Features

9. Select a repository - A repository represents a log storage folder. To locate the repository dropdown, select a specific repository or All repositories (default option)

10. Select a date range - You must specify a valid time period. Enter Start Date and End Date. The Start Date must be earlier than the End Date.

11. View logs - Select repository and date range > Submit (or Search). Logs matching the selected criteria are displayed in the grid.

12. Filter logs - After logs are loaded, you can further refine the results.

    • Filter by Message Text - Enter text in the Message Filter box. Logs containing the specified text are displayed.

    • Filter by Message Type - Select from the dropdown: Error, Warning, Information

      The grid updates automatically.

13. Advanced View - You can switch between:

    • Standard View - Basic columns

    • Advanced View - Additional details

    Use the Advanced Option toggle to switch views.

14. Export logs to Excel - You can export displayed logs to an Excel file.

    • Apply required filters.

    • Select Export to Excel. The file downloads in .xlsx format.

The export includes only logs currently visible, applied filters, and selected date range