Inbox
- Last UpdatedSep 17, 2025
- 2 minute read
The Inbox Web Part page provides enhanced usability features. Workflow actors can view and respond to their assigned work items through a user interface that resembles Microsoft Office Outlook. Each work item is delivered to the actor's Inbox, and selecting an item displays a detailed view. The name of the logged-in user is shown at the top-right corner of the window.

You can personalize the Inbox view based on your security permissions.
To modify personalization settings, expand the Webparts Settings tab and choose either User Scope or Shared Scope. You can also reset the User Scope from this tab. Refer to Personalize Scope in Web Parts.

To edit the web part:
-
Click Edit Web Part, then select Edit.

-
The Editor zone will appear. You can modify properties under Property Grid, Appearance, or Layout to customize the Web Part as needed.

For more information, refer to the Out-of-the-Box Web Parts page.
Modal or Modeless Window Property
When you click a work item to edit, you can choose how the editor appears - either as a modal window (which blocks interaction with the main page) or a modeless window (which allows interaction with both the editor and the main page). To configure this, select the Show Detail View As Modal option in the editor, as shown in the following image:
