Forward Work Items to Other Users

You can forward work items to other users.

Only user who have rights to forward a work item (Can Forward Work Item right should be checked) to other users will be able to view this menu item.

To forward work items to other users:

1. Access the URL https://worktasks.connect.aveva.com/EC123456789.

2. From the Enterprise Console pull-down menu, select Tools > Manage Work items. The Manage Work items page appears. In this page all work items will be displayed in the grid. It also displays the information about work items which are assigned to different users within the application.

3. Select the required work item(s) to forward to different user, and click Forward. Alternatively, select Forward from the context menu. The Manage Work item(s) window appears.

4. Select the required user from the User Lookup window. The selected user will be populated.
   
   Note: Select only one user at a time to forward work item(s).

5. Click Forward. The selected work item gets assigned to the selected user and same will be updated in the grid.