System health monitor

The system health monitor provides information on services and plug-ins running on the AVEVA Contract Risk Management server. This screen shows the date and time of any errors that have occurred on the server. If a problem is not resolved, an indication of when the plugin will be shut down is provided. The administrator has the ability to pause and resume plug-ins to help with debugging.

The polling intervals for the plugins can be set in configuration files on the AVEVA Contract Risk Management server.

To monitor the AVEVA Contract Risk Management system health:

1. Open the navigation bar. If necessary, click the Manage tab.

2. Under System, click Service Monitor.

   The System Health Monitor page is displayed, giving the status of AVEVA Contract Risk Management services in a table.

   If any user roles have the Analytics API Access Across Business Units permission, a performance warning also displayed - see Performance Warning below.

Services

• Obligation Notification Poller: A Windows service plugin that polls the database for any contract obligation notifications that are due, and then raises the due notifications.

• Contract Event Poller: A Windows service plugin that polls the database for any contract events that are due, and then raises the due events.

• Due Submission Poller: A Windows service plugin that polls the database and checks for any Despatch/Tracking schedule item notifications that are due, and then raises the due notifications.

• Email Handler: A Windows service plugin that polls the database for any emails that should be sent, and then sends the emails.

• Async Poller: A Windows service plugin that checks the SQL Server Broker Queue for any events that are pending, and then executes the pending events.

• Database Cleanup Poller: Clears session- based data from various tables in the catabase, to prevent redundant data. Executed once a day by default.

• Operation Handler: A generic Windows service plugin that allows operations to be carried out when a specified trigger occurs in the database. Used for customer-specific integration scenarios.

• Cleanup of TempFileLocation Poller: A Windows service plugin that polls the Temporary File Location defined for AVEVA Contract Risk Management, and deletes any temporary files that are no longer required.

Performance Warning

If the Analytics API Access Across Business Units user role permission has been enabled for any user roles, a warning is shown on the System Health Monitor page to inform you that system performance may be impacted when large volumes of data are accessed through the Analytics API.

The roles for which the permission has been enabled are listed. Click the name of a role to open its Edit User Role page so that you can disable the permission if needed.

For more information, see Analytics API access.