Contract event alerts

Contract event alerts notify company users if a contract event has been triggered. This allows the user to take action to rectify the situation before it has costly implications.

Contract event alerts can be:

• Contractual Obligation - high - a red icon

• Best Practice - medium - an amber icon

• Informative - low - a yellow icon

View contract event alerts

1. Navigate to the home page of the contract you want to work on.

   If an alert is raised within the selected contract, a red bell icon is displayed at the top of the contract page.

   Note This is not the same icon which is displayed for notifications on the navigation bar.

2. Click the icon.

   A message is displayed which includes the number of alerts on the contract.

   Note If there is only one alert, the alert message is fully displayed.

3. Click the message.

   The Contract Alerts page is displayed.

   Note Contract event alerts are also displayed on the Contract Management Register dashboard.

Update contract event alert comments

4. On the Contract Alerts page, click the icon for the alert you want to update.

   The Update Alerts page is displayed.

5. Enter a comment in the Comment field.

6. Click Submit Comments.

   A confirmation message is displayed.

Close contract event alerts

Users with the following contract roles can close contract event alerts:

• Contract Owner

• Contract Administrator

• Company Representative

To close an alert:

7. On the Contract Alerts page, click the icon for the alert you want to close.

   The Update Alerts page is displayed.

8. Enter a comment in the Comments field.

9. Click Submit and Close.

   The Alert Close Confirmation window is displayed.

10. Click No.

    The Alert Close Confirmation window closes and a confirmation message is displayed.

    Note If you click Yes to re-enable polling the contract alert will be displayed again when the contract event expression is met.