System Emails
- Last UpdatedJan 25, 2021
- 12 minute read
The following tables list the sender and recipients of emails sent by the AVEVA Contract Risk Management system.
General
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Password Reset Request |
A request has been made to reset the password for your account. |
A user requests a password reset. See Logging In With ProCon Details. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The company user or contractor contact who requested a password reset request. |
|
Batch Download Confirmation and Attachment |
Please find a zip file attached containing the documents you downloaded from AVEVA Contract Risk Management. |
A user requests a batch download of documents. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The user who requested the batch download of documents. |
Project/Dept
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Successful Import of Control Accounts for <Project/Dept Reference> - <Project/Dept Name> |
An import of control accounts has been successful. |
A file of control accounts is successfully imported to AVEVA Contract Risk Management. See Control accounts. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The user who imported the file. |
|
Errors in Import of Control Accounts for <Project/Dept Reference> - <Project/Dept Name> |
An import of control accounts has errors. Not all control accounts were successfully imported. |
A file of control accounts is imported to AVEVA Contract Risk Management with errors. See Control accounts. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The user who imported the file. |
Pre Award
Tender General
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Tender Message - <Tender Reference> - <Tender Name> |
Tender Name / Tender Reference Message Subject Response Required: Yes |
A bidder sends a tender message to the company. See Tender messages. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The tender team members with Tender - Messages View Access permission |
|
Tender Message - <Tender Reference> - <Tender Name> |
Tender Name / Tender Reference Message Subject Response Required: Yes |
The company sends a tender message to a bidder. See Tender messages. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The contractor contact to whom the message was sent. |
Review Schedule Items
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Tender Review Request - <Tender Reference> - <Tender Name> - <Review Name> |
Please review this <Review Name> package. |
Reviewers are assigned to a Review schedule item. |
The email address of the user who created the Review schedule item (usually a tender administrator). |
The assigned reviewers. |
|
Tender Review Update - <Tender Reference> - <Tender Name> - <Review Name> |
The list of reviewers has been modified. |
Reviewers are removed from a Review schedule item. |
The email address of the user who created the Review schedule item (usually a tender administrator). |
The users who are no longer assigned as reviewers. |
|
Tender Review Packet Update - <Tender Reference> - <Tender Name> - <Review Name> |
This review package has been updated. |
A user makes an update to the tender review and selects to notify the other reviewers. |
The email address of the user who created the Review schedule item (usually a tender administrator). |
The assigned reviewers. |
|
Review Attached File |
A user selects to send the files attached to a tender review to an email address. |
The email address of the user who created the Review schedule item (usually a tender administrator). |
The specified email address. |
|
|
Tender Review Status Update - <Tender Reference> - <Tender Name> - <Review Name> |
The status of your review has been updated to In Progress. |
The tender review is marked as In Progress. |
The email address of the user who marked the review as In Progress. |
The user who created the Review schedule item (usually a tender administrator). |
|
Tender Review Update - <Tender Reference> - <Tender Name> - <Review Name> |
<Reviewer> has completed this review. |
A reviewer marks their review as Complete. |
The email address of the user who marked their review as Complete. |
The user who created the Review schedule item (usually a tender administrator). |
|
Tender Review Update - <Tender Reference> - <Tender Name> - <Review Name> |
All reviewers have completed their review. |
All reviewers have marked their reviews as Complete. |
The email address of the user who created the Review schedule item (usually a tender administrator). |
The user who created the Review schedule item (usually a tender administrator). |
|
Tender Review Deleted - <Tender Reference> - <Tender Name> - <Review Name> |
This request for review has been deleted. |
The tender review is deleted. |
The email address of the user who created the Review schedule item (usually a tender administrator). |
The assigned reviewers. |
|
Tender Review Closed - <Tender Reference> - <Tender Name> - <Review Name> |
The Review Manager has closed this review package. |
The tender review is closed. |
The email address of the user who created the Review schedule item (usually a tender administrator). |
The assigned reviewers. |
Despatch/Tracking Schedule Items
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Tender Despatch - <Tender Reference> - <Tender Name> |
<Organization> has invited you to make a submission for the following: Task Title |
A Despatch/Tracking schedule item request is dispatched to bidders via email. |
The email address of the user who created the Despatch/Tracking schedule item (usually a tender administrator). |
The bidders included in the Despatch/Tracking schedule item. |
|
Outstanding Submission Reminder - <Tender Reference> - <Tender Name> - <Task Name> |
REMINDER: THE CLOSING DATE FOR ACCEPTING SUBMISSIONS IS |
The Final Submission Date is one day away. |
The email address of the user who created the Despatch/Tracking schedule item (usually a tender administrator). |
The bidders included in the Despatch/Tracking schedule item. who have not yet submitted a response. |
|
Secure Opening task has been assigned to you - <Tender Reference> - <Tender Name> |
You have been assigned the role of Opening Authority for this submission. |
A user is assigned as the Opening Authority for a Despatch/Tracking schedule item. |
The email address of the user who created the Despatch/Tracking schedule item (usually a tender administrator). |
The user assigned as the Opening Authority. |
|
You are no longer responsible for this Secure Opening Task - <Tender Reference> - <Tender Name> |
The Secure Opening task has been reassigned to another user. |
The assignment as the Opening Authority for a Despatch/Tracking schedule item is removed from a user by the assignment of another. |
The email address of the user who created the Despatch/Tracking schedule item (usually a tender administrator). |
The user who is no longer assigned as the Opening Authority. |
Stage Gates
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Stage Gate Approval Request - <Tender Reference> - <Tender Name> |
<Organization> needs approval for a Stage Gate in order for the Tendering process to continue. |
A stage gate package is issued for approval. |
The email address of the user who created the stage gate (usually a tender administrator). |
The members of the business process role assigned to the stage gate. |
|
Stage Gate Approval Status Update - <Tender Reference> - <Tender Name> |
A Business Process Role member has updated the status of your Stage Gate approval request. |
A member of the business process role assigned to the stage gate acknowledges receipt of the approval request. |
The email address of the member of the business process role assigned to the stage gate who has acknowledged receipt of the approval request. |
The user who created the stage gate (usually a tender administrator). |
|
Status Update on Stage Gate Approval - <Tender Reference> - <Tender Name> |
A Business Process Role member has updated the status of <Organization>'s Stage Gate approval request. |
A member of the business process role assigned to the stage gate updates the status of the approval request. |
The email address of the member of the business process role assigned to the stage gate who has updated the status of the approval request. |
The user who created the stage gate (usually a tender administrator). |
|
Stage Gate Approval Response - <Tender Reference> - <Tender Name> |
A Business Process Role member has made a formal response to your Stage Gate approval request. |
A member of the business process role assigned to the stage gate approves or rejects the stage gate package. |
The email address of the member of the business process role assigned to the stage gate who has approved or rejected the stage gate package. |
The members of the business process role assigned to the stage gate. |
|
Stage Gate Approval Response Received - <Tender Reference> - <Tender Name> |
A Business Process Role member has made a formal response to <Organization>'s Stage Gate approval request. |
A member of the business process role assigned to the stage gate approves or rejects the stage gate package. |
The email address of the member of the business process role assigned to the stage gate who has approved or rejected the stage gate package. |
The user who created the stage gate (usually a tender administrator). |
Post Award
Communications
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Contract Communication Update |
<Communication Title> has been sent to you. The communication requires agreement and reply. |
Depends on the communication's notification workflow, but typically by the communication being sent by the company to the contractor, or by the contractor to the company. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
Company to Contractor communications: the Contractor Representative Contractor to Company communications: the Company Representative Internal Communications: the defined recipients |
|
AVEVA Contract Risk Management: You have been assigned a Review - <Review Name> - <Contract Reference> - <Communication Reference> |
Please click the following link to access and perform the Review to which you have been assigned |
Reviewers are assigned to a communication review. Applies to both best practice reviews created by workflows, and ad hoc reviews created manually. |
The email address of the user who created the communication review (Contract Owner for best practice reviews). |
The assigned reviewers. |
|
Communication Review Request |
You have been unassigned as a reviewer for this review. |
Reviewers are unassigned from the review. |
The email address of the user who created the communication review (Contract Owner for best practice reviews). |
The reviewers who have been unassigned. |
|
Communication Review Cancelled - <Contract Reference> - <Communication Name> |
This review has been cancelled. |
The communication review is cancelled. See Cancel reviews. |
The email address of the user who created the communication review (Contract Owner for best practice reviews). |
The assigned reviewers. |
|
Communication Review ready for Final Decision |
This Review has been completed by all involved. It is now ready for a Final Decision |
All reviewers for a communication review have provided a Review Status AND the review notification options have been set to Notify Review Administrator only when all reviewers have provided a Review Status or Notify Review Administrator at all times. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The user who created the communication review (Contract Owner for best practice reviews). |
|
Communication Review Updated |
<Reviewer Name> has updated this Review |
A reviewer for a communication review has updated their review AND the review notification options have been set to Notify Review Administrator at all times. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The user who created the communication review (Contract Owner for best practice reviews). |
|
Communication Review Updated |
<Reviewer Name> updated the Review with the following Note |
A reviewer for a communication review has updated their review with a note AND the review notification options have been set to Notify Review Administrator at all times. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The user who created the communication review (Contract Owner for best practice reviews). |
|
Communication Review Final Decision made |
This Review has been completed by all involved and the final decision has been made. |
The final decision has been made for a communication review AND the review notification options have been set to Notify Review Administrator only when all reviewers have provided a Review Status or Notify Review Administrator at all times. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The user who created the communication review (Contract Owner for best practice reviews). |
Communication Workflow Emails
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Routing Workflow Error for <Communication Reference> - <Communication Title> |
An error occurred while automatically starting the routing workflow for this communication. |
An error in the communication routing workflow. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The Contract Owner. |
|
Notification Workflow Error for <Communication Reference> - <Communication Title> |
An error occurred while automatically starting the notification workflow for this communication. |
An error in the communication notification workflow. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The Contract Owner. |
|
Mapping Workflow Error for <Communication Reference> - <Communication Title> |
An error occurred while automatically starting the mapping workflow for this communication. |
An error in the mapping workflow. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The Contract Owner. |
Contract Obligations
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Contract Obligation Due Date - <Contract Name> - <Contract Reference> |
The due date has been reached for the following contract obligation |
The due date is reached for a contract obligation. See Contract obligations. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The members of the Responsible Party for the obligation. |
|
Contract Obligation Due Date - <Contract Name> - <Contract Reference> |
The due date is approaching for the following contract obligation |
The due date is close for a contract obligation. See Contract obligations. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The members of the Responsible Party for the obligation. |
|
Contract Obligation Due Date Updated - <Contract Name> - <Contract Reference> |
The due date has been updated for the following contract obligation |
The due date for a contract obligation is updated. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The members of the Responsible Party for the obligation. |
|
Contract Obligation Responsible Party Updated - <Contract Name> - <Contract Reference> |
You may no longer be responsible for the following contract obligation |
Members of the Responsible Party for a contract obligation are removed. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The users who are no longer members of the Responsible Party for the obligation . |
|
Contract Obligation Responsible Party Updated - <Contract Name> - <Contract Reference> |
The Responsible Party has been updated for the following contract obligation |
The Responsible Party for a contract obligation is updated. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The members of the Responsible Party for the obligation. |
Contract Events
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Event Notification - <Contract Reference> - <Contract Name> : <Event Name> |
The following event has occurred for this contract |
A contract event is triggered. See Contract events. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The Contract Owner. |
Contract Line Items and Rates
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Successful Import of <Line Item Type> Line Items for <Contract Reference> - <Contract Name> |
An import of <Line Item Type> line items has been successful |
A file of line items (of the specific <Line Item Type> is successfully imported to AVEVA Contract Risk Management. See Importing Contract Line Items. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The Contract Owner. |
|
Errors in Import of <Line Item Type> Line Items for <Contract Reference> - <Contract Name> |
An import of <Line Item Type> line items has errors. Not all line items were successfully imported. |
A file of line items (of the specific <Line Item Type> is imported to AVEVA Contract Risk Management with errors. See Importing Contract Line Items. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The Contract Owner. |
|
Successful Import of Rates for <Contract Reference> - <Contract Name> |
An import of rates has been successful. |
A file of contract rates is successfully imported to AVEVA Contract Risk Management. See Importing Contract Rates. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The Contract Owner. |
|
Errors in Import of Rates for <Contract Reference> - <Contract Name> |
An import of rates has errors. Not all rates were successfully imported. |
A file of contract rates is imported to AVEVA Contract Risk Management with errors. See Importing Contract Rates. |
The email address of the Administrator, specified in the site configuration settings. See System settings. |
The Contract Owner. |
Delegation of Authority
|
Email Subject |
Sample Email Body |
Triggered By |
From |
To |
|
Delegation of Authority Assignment |
Another user has temporarily delegated their tasks and workload to you. |
A user delegates their authority. |
The email address of the user whose authority has been delegated (the delegator). |
The user to whom authority has been delegated (the delegate). |
|
Delegation of Authority Assignment |
A user's tasks and workload has been temporarily delegated to you. |
A user's authority is delegated on their behalf by another user. |
The email address of the user whose authority has been delegated (the delegator). |
The user to whom authority has been delegated (the delegate). |