Contract communications

Communications in AVEVA Contract Risk Management can include general correspondence to and from contractors, technical queries, site instructions, variation requests, applications for payment, and invoices.

When a contract is created, a selection of communication templates are automatically available from the Organization, business unit and project/dept Best Practice Libraries, which can be copied to and used in the contract. Communication templates can also be created specifically for a contract (in the Contract Configuration). See Communication templates.

These templates provide contract team members with a set of best practice communication types. Depending on how these templates are configured in your organization, the information that is entered can affect the financial values of the contract.

The communication templates also determine whether notifications are sent automatically when a communication is sent or its state is changed, e.g. from Awaiting Agreement from Recipient to Agreed. This is done by the notification workflow.

An AVEVA Contract Risk Management communication can have one of the following routing paths that determines who can view and act on the communication:

• Company to Contractor

• Contractor to Company

• Company to Company (Internal Correspondence)

See Communication routing paths for more information.

If the communication template specifies that a response to the communication is required (agreement, reply or both), an obligation is automatically created for the communication when it is sent. The obligation owner is set according to the routing path (e.g. for a Company to Contractor, the owner is the contractor), and the due date of the communication is set to that of the obligation. See Respond to a communication and Contract obligations for more information.