Reject a communication

To update the state of a communication to Rejected:

1. On the communication register, click the Title of the communication that you want to reject.

   The Communication Details page is displayed.

2. Click the communication state and select Reject from the menu.

   The Update Communication State page is displayed.

3. Enter any notes in the Comments/Feedback field.

   Note This is a Rich Text field; use the buttons on the field toolbar to add formatting to the text.

4. You can attach a supporting document:

   1. In the Attachments section, click the icon.

   2. Click File Location to browse for the document you want to add.

   3. Enter the Name of the document.

   4. Select whether the document Is Confidential.

   5. Select whether the document is Visible in Contractor Portal.

      Tip Click the icon to add more documents.

5. Click Update State to Rejected to change the communication state.

6. A confirmation message is displayed. Click OK to continue.

   The state is updated and the Communication Details page is displayed with an update in the State Transitions section.

   The obligation associated with this communication is automatically set to Completed (if not already in this state) if:

   • The required response is Agreement Only.

   • The required response is Agreement and Reply, and the reply has already been sent.

     The state of the communication cannot be changed further, however a revision of the communication can be created (see Communication revisions).