Manage Work Item - View All Users

The View All Users screen from the Work items list captures the comments given by all users and also groups them under Action Taken categories.

Consider a leave approval scenario where the approval task is assigned to three users, namely John, Ben, and Ken.

Suppose that the approval task has been acted upon by John, Ben has taken ownership of the work item, and Ken's status is awaiting.

After Ben takes ownership of the work item, the View All Users option in the Manage Work item drop-down is seen.