AVEVA™ Work Tasks

Two-way Email Notification

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Two-way Email Notification

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Last UpdatedJun 06, 2024
3 minute read

Mail Server

The Mail Server settings identify the mail server to be used by the AVEVA Work Tasks Communication Service for receiving emails.

Group Name	Field Name	Description
Default	This option is selected to make Work Tasks communication server act as a mail server and process all emails received.
	Server IP	This field is used to provide the IP address of the Work Tasks communication server.
	Server Port	This field is used to enter the Port number used by the Work Tasks communication server. The default port is 25.
POP3	This option is selected to setup POP3 mail servers.
	POP3 Host	This field is used to enter the IP address of the POP Mail Host.
	POP3 Time Interval	This field is used to set the time interval to check the mail server for emails. The format for this field is day.hour.minute.seconds. The default POP time is 0.00:00:15.
	POP3 Port	This field is used to enter the port number for receiving emails. The default POP Mail Port is 110.
	Is SSL Enabled?	This field is used to specify if a Secure Password Authentication is provided. Default value is false.
	POP3 Authentication - Basic
	Add Users	The table is used to enter the User Name (email address) and Password of POP3 users. The Communication Engine makes use of this email address. To add another user, click Add User.
	POP3 Authentication - OAuth2 (See Configuring POP3 Settings to get the values for the below fields)
	User Account	This field is used to specify the email of the user.
	OAuth2 Token URI	This field is used to specify the OAuth token URI.
	Authorization Code URI	This field is used to specify the authorization code URI.
	Client Id	This field is used to specify the client Id.
	Client Secret	This field is used to specify the client secret.
	Redirection URI	This field is used to specify the redirection URI.
	OAuth2 Scope	This field is used to specify the OAuth2 Scope.
	Token Refresh	This field is used to specify the time in Day.Hour:Minute.Second to refresh the token.

You can use the email server settings for sending and receiving emails.

Activities specific to sending emails comprises:

Change mail server for sending email
Setting "From email address" globally and at Repository level

Activities specific to receiving emails comprises:

Changing mail channel/email receiver settings
Changing mail server settings
Changing POP3 password
Adding another user to receive emails

If you choose Default, the Communication Service will act like a mail server. All mails received by the Communication Service will be forwarded to the specific Workflow for processing.

If POP3 is not enabled in mail server, then the Default option can be used for getting the emails.

Complete the following settings to configure the default options:

Select Default option.
Set Listener IP Address under Communication Server tab and AVEVA Work Tasks Communication Service Server IP under Mail Server tab with the IP address of the machine where the Communication Service is installed (that is, AVEVA Work Tasks Server).
Create an Email ID in exchange server.
Forward all mails coming to this email Id to a new email ID. The new mail ID should be in user@[IPAddressOfWorkflowManagementMachine] format.

user: Name of the user.

IPAddressOfWorkflow ManagementMachine: This should be the one configured in step 2.

In an Enterprise Server environment, you must create a machine specific email account for all the engines. The mails should be forwarded to all the engines.

AVEVA™ Work Tasks