Upgrade to AVEVA Work Tasks 2023 SP1

Upgrading Scenarios

You can upgrade the product to AVEVA Work Tasks 2023 SP1 from AVEVA Work Tasks 2023. However, if you want to upgrade from versions earlier than AVEVA Work Tasks 2023, you must first upgrade to AVEVA Work Tasks 2023 and then to AVEVA Work Tasks 2023 SP1.

When you upgrade the product to AVEVA Work Tasks 2023 SP1 from versions earlier than AVEVA Work Tasks 2023, you cannot proceed with the upgrade process. The prerequisites for AVEVA Work Tasks 2023 SP1 get installed which are not compatible with the earlier product version's prerequisites, and you cannot revert the changes. Hence, before you start upgrading, backup all the files of the installed product version in case you want to revert. Also, make sure earlier versions of the product are upgraded to AVEVA Work Tasks 2023 before upgrading to AVEVA Work Tasks 2023 SP1.

Upgrading to AVEVA Work Tasks 2023 SP1

The upgrade will overwrite all files. Therefore, we recommend that you back up the files before upgrading the product.

Make sure that the user has appropriate rights for installing and upgrading software on the machine.

Note:
- Customizations to files in Locales, Web, and WorkflowElements folders need to be applied again to the newly created files after an upgrade.

Steps to Upgrade

1. Run AVEVA Work Tasks 2023 SP1.exe to upgrade to AVEVA Work Tasks 2023 SP1.

   The installer splash screen, and then the Prerequisites installation screen appears.

2. Install the Prerequisites.

   Note: The system restarts after installing .NET Framework 4.8.

3. Click Next after installing the prerequisites.

4. Perform one of the following:

   • Click Yes if you want the installer to take the backup.

   • Click No if you do not want the installer to take the backup.

     The installer waits 20 seconds for any input and continues the installation process without backing up the files if no user input is provided.

5. Click Next.

   The system prompts you for the restart.

6. Click OK if you want to restart the machine.

7. After restart, on the InstallShield Wizard Completed dialog box, click Finish.

8. The Upgrade Manager automatically gets launched and performs the following tasks:

   • Stops the services and Application Pools.

   • Deletes the WorkTasksTemp and Work Tasks Cache files from the machine.

     For more information on how to run the Upgrade Manager, see Run Upgrade Manager in the Administrator Guide.

     You may be prompted to restart the machine. After the machine is restarted, launch the Upgrade Manager manually using AVEVAWorkTasksUpgradeManager.exe available in the <Installation Path>.

Notes:
- During AVEVA Work Tasks upgrade, if Platform Common Service and AVEVA Enterprise Licensing prompt to restart the machine, you can ignore and do a restart after completing installation. If you opt to restart the machine, the installation does not resume after a restart. You will have to run the installer to continue the installation.

- After the upgrade completes, the Work Tasks services and Application Pools start automatically.

- Clearing the browser cache on user machines where Enterprise Console site is accessed is recommended for getting the (js, css, images, etc. files) changes to take effect after the upgrade. For more information on how to clear cache, see the Cache Refresh Settings section in the Administrator Guide.

- Deprecated SQL Server Management Objects (SMO) will not be removed from the system automatically.