Client Connection License for InTouch

When you browse the AVEVA Work Tasks controls as graphics in InTouch, the Client Connection License is acquired before the page is loaded. If the license is available, then the selected page is loaded successfully. However, if the license is not available, a blank page with an appropriate message is displayed.

For multiple users to browse the AVEVA Work Tasks controls in InTouch from the same device, separate Client Connection Licenses should be acquired.

Note:
- You can view the details of the consumed licenses from the Usage Summary tab in the AVEVA License Manager Portal.
- If you have acquired the license to access the controls and then you log out or exit, the Client Connection License is not released. The acquired license is available only after 20 minutes for the other user to use.

The Device ID maintained for the connection is a combination of the following:

• IP address (IPV6 or IPV4) of the machine from which the user logs on to the Enterprise Console

• IDE

For example: If user "John" logs in to the Enterprise Console in the System Platform IDE, then the Device ID is displayed as 10.13.200.120$IDE.

Where:

• IP Address is 10.13.200.120

• IDE

• $ is the separator

Releasing Client Connection License for InTouch

The connection license for InTouch gets released when the session timeout occurs.