Things to know if you are using the FTP or FTPS protocol

If you are using the standard File Transfer Protocol (FTP) or the secure variety, File Transfer Protocol (Secure) (FTPS), there are some basic considerations in regards to proper formatting of the Location that need to be taken into account.

The proper formatting of the location of the FTP or FTPS file is as follows:

ftp://<server>/<path>/

Note: The system receives information about what protocol is being used from the Protocol dropdown list. ftp:// is the expected prefix, even if you are using the secure version of FTP.

In the event that the ftp:// prefix is not entered, the software will add the prefix to the front, based on the information supplied by the Protocol dropdown list.