Things to know if you are using the SFTP protocol

If you are using the file import tool with the Secure File Transfer Protocol (SFTP), there are a few things you should know. The SFTP allows files to be transferred between the server and the client. The SFTP protocol requires that Secure Shell, a network protocol designed to transmit information securely over an otherwise unsecure network, be installed in addition to the SFTP server.

The Location should be formatted in the following way: <server address>/<path>

Note: Instead of using back slashes like a Windows application does when designating file pathways, the SFTP protocol uses forward slashes.

Windows Example:

C:\Program Files\Common Files\

SFTP Examples:

myServer//C:/SFTPfiles

173.26.43.88/SFTPfiles

myServer

File pathways are used to designate a specific location in a file system. As illustrated above, the SFTP file pathway can be defined using a few variations on the same format:

• You can use a relative path. A relative path will designate the location relative to the directory in which the SFTP server places you in when you connect to it. For example: 173.26.43.88/SFTPfiles. This is useful in instances where the company has restricted you to a particular pathway.

• You can use an absolute path. With an absolute path, you specify the full path to the directory you want, starting from the computer's root directory. To enter an absolute path, enter a second forward slash in front of the file pathway. For example: myServer.com//C:/SFTP/files.