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AVEVA™ E3D Design

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Troubleshooting

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  • Last UpdatedJul 29, 2026
  • 1 minute read

Test the AVEVA Graphical Changes Service

  1. Open the Command Prompt and navigate to the AVEVA E3D Design installation folder.

  2. Enter the following command at the prompt:

    Aveva.Core3D.GraphicalChangesService.exe

    If running successfully, the Aveva.Core3D.GraphicalChangesMonitor.exe displays.

  3. Wait for the baseline cache creation to finish.

  4. Check if the cache file is created in %projects_dir%\GCDCache\

  5. Stop the Graphical Change Monitor and Graphical Changes Service.

  6. Start the Graphical Changes Service.

Baseline Not Created

If having stopped and restarted the Graphical Changes Service, no baseline is created, it may be caused by Aveva.Core3D.GraphicalChangesMonitor.exe running in the background.

  1. Launch the Task Manager application.

  2. If Aveva.Core3D.GraphicalChangesMonitor.exe process is running, click End Task.

  3. Close the Task Manager application.

  4. Restart the Graphical Changes Service.

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