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AVEVA™ Mobile Operator

Install the Synchronization Server software

  • Last UpdatedFeb 18, 2025
  • 2 minute read

Before You Begin:

  • When upgrading, it is recommended to uninstall the current version of the Synchronization Server and then install the AVEVA Mobile Operator Server.

  • We recommend the installation folder of the program files to be secured with a tight Access-control list.

  • We recommend you to regularly review and update the Access-control lists to prevent unauthorized access.

  • We recommend you to limit the permissions to only authorized users or groups.

  • We recommend to use BitLocker if you are installing AVEVA Mobile Operator to a custom file path.

Steps:

  1. From the installation media, navigate to Install folder and double-click setup.hta.

  2. Click Install Products.

  3. Click Server 64Bit button.

  4. On the Welcome screen, click Next.

    The License Agreement window appears.

  5. On the License Agreement window, read the agreement, click the "I accept the terms of the license agreement" radio button, and then click Next to continue.

  6. Next, enter the Client Code and Installation key (see Installation key for AVEVA Mobile Operator), and then click Next to continue.

    The Customer Information window appears.

  7. If the User Name and Company Name fields are blank, enter the appropriate information. Next, choose to whom the program should be available, and then click Next to continue.

  8. On the Select Features window, select the components you wish to install, and then click Next.

    Note: Availability of components depends on the Installation Key.

  9. Click the Browse button to select a destination folder, or click Next to accept the default location for the installation files.

  10. Enter the AVEVA Mobile Operator database server name in the Server Name field.

    Note: You can now use Windows Integrated Login for SQL Server Authentication. For more information, see Windows Integrated Login for SQL Server authentication.

  11. Enter the Database Name, User Name and Password for the AVEVA Mobile Operator database in the respective fields, and then click Next to continue:

    Note:
    -It is recommended to use the UserName mapped to IntelaTracRole.
    -We recommend you to use Force Protocol Encryption on the SQL Server for a secured encrypted connection to the SQL server. For more information, see the Microsoft documentation on configuring SQL Server Database Engine for encrypting connections.

  12. If installing the AVEVA Galaxy integration, enter the port on which AVEVA Mobile Operator will access its web service.

  13. Review the install settings and click Next when satisfied, or Back to change. The files will begin to copy and install.

    The installer will then attempt to start the services. During this process, several pop-up windows will appear.

    If any of the processes fails to start, an error window will appear. Additionally, the Installation Complete screen will display the error message.

    Otherwise, the install will complete properly.

  14. Click Finish to exit.

  15. Restart the machine, and then restart the following services:

    • Mobile Operator Data Server

    • Mobile Operator Synchronization Service

      Note: Installing the AVEVA Mobile Operator Server also installs the Operations Control Logger.

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