Best practices for configuring Work Order templates

All items, such as Work Order Templates and Response Lists, should be used within a given hierarchy. They should not be cross referenced across plants or organizations in a different hierarchy.

Work Order Request Templates should only be linked to a Plant (organization of type 2)

Response lists can be imported into an Organization or Plant (organization of type 1 or 2)

Assets can be imported to a Plant only (organization of type 2)

The name of a Response List should be unique within an Organization, Application ID, and hierarchy.

The Application ID and Application Item ID should be unique for an Asset or Response List in the database.

To ensure consistency with using Search and Sort in the mobile app Work Order Requests Listing, the following should be configured the same across all templates:

• Search is enabled only if the Short Text field is set in the ShowInBrowser field of the SAT_WRS_FIELD_SETUP_MOBILE table in the Database.

• Sort parameters include the fields set in the ShowInBrowser field of the SAT_WRS_FIELD_SETUP_MOBILE table in the AVEVA Mobile Operator database .