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AVEVA™ Engineering

Timeout Too Low

  • Last UpdatedJan 13, 2022
  • 1 minute read

Error description

If the communication channel (Internet or Intranet connection) between two install locations is slow, there could be the possibility of a timeout event being trigged before the intended operation has completed. In that situation the user might get the following error:

"The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding"

Solution

To avoid a timeout error, increase the following highlighted Timeout values until this error is no longer occurs:

<bindings>

<basicHttpBinding>

<binding name="BasicHttpBinding_IGlobalWcfService"

closeTimeout="00:01:00"

openTimeout="00:01:00"

receiveTimeout="00:10:00"

sendTimeout="00:01:00"

transferMode="Buffered"

messageEncoding="Mtom"

maxBufferPoolSize="1048576"

maxBufferSize="1048576"

maxReceivedMessageSize="1048576">

<readerQuotas maxDepth="32" maxStringContentLength="1048576" maxArrayLength="1048576" maxBytesPerRead="4096" maxNameTableCharCount="16384" />

<security mode="None">

</security>

</binding>

</basicHttpBinding>

</bindings>

Example

<Hours>:<Minutes>: <Second>

00 : 02 : 00

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