Serious Warning about Software Customization

The ability to customize individual applications to suit specific needs provides great flexibility in the ways that the system can be used.

It also introduces the risk that modified macros may not be compatible with future versions of the software, since they are no longer controlled by AVEVA.

Customized applications may diverge from future standard versions of AVEVA software and may not take advantage of product enhancements incorporated into the standard product.

To minimize this risk, it is most important that the in-house customization policies constrain any changes made to the applications so that they retain maximum compatibility with the standard product at all times.

AVEVA can only give full technical support for products over which it has control. AVEVA cannot guarantee to solve problems caused by software that has been customized.