Understand data quality indicators
- Last UpdatedApr 24, 2025
- 4 minute read
The data quality indicators are symbols that appear on a number of summary displays. They are located on the window frame to the left of the line they are associated with. These icons indicate the condition of points on the display. The indicators are described in the following sections in order of priority. The data quality indicators that provide information about the pump are as follows:
-
Manual
-
Offscan
-
Stale
The data quality information is inherited from the status or multistate point that underlies the pump object.
Note: If a point is tagged with more than one quality condition, only the highest priority indicator appears on the display (Level 1 indicates the highest priority).
There are five priority levels, as follows:
-
Level 1: Manual Override
-
Level 2: Offscan
-
Level 3: Stale
-
Level 4: Error
-
Level 5: Alarm Inhibited
Trend pen trace data quality indicator colors are as follows:
-
Green: Normal (Pen Trace Color)
-
Pink: Manual Override
-
Blue: Offscan / Offline
-
Red: Alarm
-
Yellow: Unknown
Name
Icon
Priority Level
Description
Manual Override

1
This indicator appears at the left side of a line of data to show that you have placed the point into manual override mode and has possibly entered a value to override the point’s normal data source.
You can manually override telemetry or calculated points to prevent the overridden points from being updated via telemetry or calculation.
Note: The manual override indicator is never displayed opposite manual points. These points are always in the manual mode and cannot be overridden.
Offscan

2
This indicator appears at the left-hand side of a line of data to indicate that the point is off-scan and has been removed from normal polling.
For telemetry points (RTUs), this means that the point is not updated with instrument data and contains the last-scanned value.
Note: This indicator will not appear for calculated or manual entry points.
Stale

3
This symbol is the stale data indicator. It appears at the left-hand side of a pump to indicate the data from the point is old or stale. This represents the last valid condition of a correct poll.
If the point in question is a telemetry point, the presence of this indicator means that either communication with the RTU has been lost, polling is improper, or the point has not been polled since system failover or start-up. The indicator appears after a preset number of failed poll attempts.
If the point is a calculated point, the presence of this indicator means the point has not been calculated since system failover or start-up.
Error

4
When this indicator appears for telemetry points, it indicates that the value has exceeded instrument limits. When this symbol appears against a calculated point, it indicates either the occurrence of an ACE error, such as divide-by-zero, or that an application has declared the value to be suspect or erroneous.
Alarm Inhibited

5
This indicator appears against a point as an indication that alarming has been inhibited for that point, either by you or the Administrator. Its meaning is the same in all cases, whether for telemetry, calculated, or manual entry points.
Abnormal

---
The abnormal indicators are color coded to display the severity of the alarm. The Abnormal indicator is not given a priority level. For more information about alarms and their states, see Alarm Indicators.