The relationship between Email Alarm Notification and On Call

The Email Alarm Notification application allows you to create email notification recipients, and add them to email notification distribution lists (alertGroups). These alertGroups are then associated with selected telemetered points. When one of these telemetered points enters an alarm state configured for email alarm notification, all recipients belonging to the alertGroup receive the alarm.

In the On Call application, you can create contacts and associate them with either certain stations or all stations in the system. When any point at a station enters an alarm condition, all on-call contacts associated with the station receive either an email, or, if using a customer-supplied email to an SMS gateway, a text message.