Filter contact information

Follow this procedure to filter the OnCall Contact Summary window based on one to six criteria. The various tabs differ in the number of available filters, as per the table below.

Note: The following procedure serves as an example of how to use the filtering functionality to narrow the list of names down to a select few. You can apply either individual filters, or a group of filters as per the example below.

To filter contact information

1. On the Company tab on the OnCall Contact Summary window, select Station.

   The summary window updates and displays contacts associated with all stations.

   Note: The filtering of contacts by those associated with all stations only occurs when a) the Station checkbox is selected and b) the Station field is blank.

   

2. In the Station field, select a station.

   

3. In the First Name field, enter the first letter of the contact's first name.

   

4. Select On Call.

   

   Note: If the name of the station by which you filtered the contacts remains displayed after you clear the Station checkbox, the system will immediately filter by that name if you once again select the Station checkbox.

   Station Filter example

   

   Station Filter example

   

5. In the Category filter, select SCADA Support from the following list of options:

   • Category Filter Off

   • SCADA Support

   • Operator

     Company tab on the OnCall Contact Summary window